The process of arranging meetings with federal procurement officials (end users) is not an easy one. End users are busy and vendors from countries all around the world are trying to sell the end users their wares. On the other hand, end users are expected to be open to meeting with all vendors and are not supposed to show favoritism. Getting through the door of an end user’s office requires people and sales skills.
The most important thing to remember is that end users are people trying to do their job. They are naturally more eager to meet with those who appear to understand their problems and offer solutions. They will figure out a way to avoid meeting with vendors who appear to be on a fishing expedition.
An obvious question is, “How can I know an end user’s problems without meeting with them first?” Identifying problems is not easy but it can be done. Use the Internet and phone calls to conduct research on the targeted agency’s programs, the structure of the organization, and each individual’s job responsibilities. Talk to other vendors, use your networking contacts, and deduce what their problems may be.